I forgot to connect a listing ID from my Etsy/Shopify shop to the corresponding Corjl listing, and a customer ordered the listing. How can my customer access their purchased item to personalize?

If you sold a listing in your shop that is not connected to a Corjl listing, you will need to create the order manually. To create a Manual Order, open up the Orders tab, then click on the Create New Order. in the upper right hand corner. Enter the customerโ€™s email, check the box that says Send Customer Email, add the purchased listing, then click Save. The order will be sent to your customer and show up in your orders.

UPDATE: Shopify is currently unavailable while updates are being made to the app, we appreciate your patience during this update! Please create Manual Orders for these orders in the meantime. 

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